Your questions, answered.
The practical things to know before your first Euro Market preorder.
How do I place a preorder?
Choose your product and use the Messenger button. Share the product name, pack size, quantity and delivery area. The team will confirm the details before you commit.
Why are there no prices on the website?
Prices and availability are confirmed in chat. This lets you check the exact pack and the total including delivery before placing your preorder.
Can I pay on this website?
No. This is a product catalogue with social ordering. There is no payment form or checkout here. Confirm payment arrangements directly with Euro Market.
Do you deliver throughout Bangladesh?
Delivery coverage, timing and charges must be confirmed for your delivery address. Message us with your area before ordering.
Are all the products already in stock?
The catalogue is open for preorder enquiries. Current availability, the expected arrival and the exact product version are confirmed by the team in chat.
Is the experience store open?
The physical experience zone is planned. Opening details and the address will be shared when confirmed; please do not plan a visit yet.
Will the packaging match the photo?
Images are references for the collection. Packaging and labels can vary between versions and batches. Request a current pack photo before confirming your order.
How do I check ingredients or food allergens?
Ask us for a clear photo of the ingredient list and relevant pack details for the exact version. For chocolates, check allergens, assortment, weight and best-before date before ordering.
What if Messenger does not work?
Use the Facebook page link instead, then open a conversation from the page. Facebook or Messenger may ask you to sign in.
How do I hear about new products?
Follow @euromarketbd on Facebook and Instagram. We will add new products to the catalogue as the collection grows.